We’ve worked to bring you speakers who are each at various points in the Servant Leader journey. Each one of them will reveal secrets you can use immediately to improve your servant leader skills.

Thursday November 4, 2021

(all times are Central)



8:45 am – 8:55 am

Welcome | Conference Updates

By Derek Lane, Unlimited Agility

Session Details
Tune in to get the latest updates on the conference.

9:00 am – 9:30 am

How to Overcome the Adaptive Challenges Killing Your Transformation

By Jay Packlick, Improving Enterprises

Session Details

Let’s face it, most Agile transformations fail or fail to produce a fraction of the benefits desired. The reason for this failure can be summed up in two words:

Adaptive Challenges

  • Adaptive challenges are those messy-human responses that invariably arise when nearly anything changes.
  • Transformations fail because leaders treat adaptive challenges like technical problems, applying technical solutions that do not work. Thus,
  • The best way to succeed at transformation is to grow as many leaders as possible able to sense, communicate, and act on this hidden dimension of change.

But How?

After many years of experimentation, I’ve evolved a simple mental model useful in growing the number of leaders able to

  • Visualize the problem; learning to ‘see’ the adaptive challenges present in their system
  • Communicate and partner with peers to catalyze solutions
  • Access their latent capacity to overcome these challenges using adaptive, rather than technical, moves

Leaders and coaches participating in this session will experience

  1. What adaptive challenges are and why overcoming them is essential.
  2. Why do change models such as ADKAR and Kotter fail to overcome them.
  3. How to apply this simple mental model in their own practice to create shared awareness and capacity to lead change.
  4. The impact using this model has had on a real-world transformation.

9:45 am – 10:15 am

Improve Your Team’s Performance with Lessons from Bad Art

By Seth Greenwald, Creative Warrior Group

Session Details

Honest communication, a collaborative mindset, and a strong sense of common purpose… are the critical characteristics that all high-performing teams share. No mindful manager would disagree that these items must be included on every shortlist for project success. However, there is much divergence on how to cultivate a culture where group excellence will thrive. It may surprise you that the key to understanding teamwork can be traced to the unlikeliest of places…ART. Join me as we explore what it means when managers act as servant artists to help their teams create masterpieces.

The attendees will learn:

  • what bad artwork can teach us about good teamwork
  • how to cultivate a culture of synergy to improve their team’s performance
  • what it means to be a servant artist within the context of management

10:30 am – 11:00 am

The Eight Stances of the Transformational Leaders

By Matthew Philip, Pfizer

Session Details

Patterned after the popular “Eight Stances of a Scrum Master,” this session introduces the eight stances – “mental or emotional positions adopted with respect to something” – of leaders at all levels who want to enable high-performing people, teams, and organizations. To  improve organizational outcomes, the eight stances are aimed at:


  • Reducing friction to allow teams to do what they do best.
  • Fostering a learning environment to enable high performance, mastery, and innovation.
  • Building aligned autonomy to scalably connect strategy to action.

11:15 am –11:45 am

How Many Beautiful Hats You Wear! Coaching, Consulting, and Training Agile Teams

By Stephanie Bryant, Ritsuko Lifts, LLC

Session Details

Experienced Agile practitioners are often called on at different times to be coaches, problem-solvers, and trainers for their teams, but you need different skills for each approach. What should you do if you’re a strong problem-solver, but you don’t even know what a coach does outside a sports field?

This talk covers each approach to team improvement and how an individual servant-leader can identify when a team benefits from coaching, problem-solving, or training for any particular scenario. In addition, I’ll cover how to identify how to switch your mindset to meet those needs, or to develop the skills you might require to be an effective coach, solver, or trainer to best help your team to thrive.

During the live chat Q&A, we’ll workshop questions from the audience about whether a particular problem or team scenario calls for coaching, problem-solving, or training.


1:00 pm – 1:30 pm

Survival Metrics – Getting Changes Done in a Fast, Politically Safe, Data Informed Way

By Adam Thomas, SmartRecruiters

Session Details

Do you know when you should pivot? What about your ideas, are they being listened to? In fact, even when you are proven right after a horrible launch, do you have that sinking feeling that everyone knew this was a bomb, but just didn’t know how to say it?

Being a change agent in an organization, especially one where a product is in flight is hard. While teams may be happy to talk about strategy and even know what it looks like, the idea of understanding when something fails and HOW to move forward when it does escapes teams. There isn’t a shared language that helps them figure this out.

This leaves teams holding their ideas close to the chest. Their fear: an unsure political environment and unclear data will make their insight useless. This leads to “business as usual,” where everyone smiles on Zoom even while initiatives are headed to disaster.

Enter Survival Metrics, a framework that helps teams use what’s important to the company (think – “values”) and operationalize them as metrics that make change much easier. In effect, teams get a dashboard-like artifact that is understandable to various teams inside of your organization. This helps clarify action steps, makes values very clear, and surfaces incentives that help teams pivot in a fast, politically safe, and data-informed way.


1:45 pm – 2:15 pm

Impact Change Through Deeper Conversations

By Matt Lasater, Engaged Agility and Ariel Simpson, Ariel Simpson Executive Coaching

Session Details

Change is scary. For leaders seeking positive change, their employees’ fear and mistrust can be a difficult obstacle to overcome. Join agility coach Matt Lasater and executive coach Ariel Simpson as they discuss how good communication can build the openness and trust your business needs to create impactful change. Learn how team members at all levels can advance the depth of communication from casual, surface-level interactions to the deeper conversation using tools like clean language and assumption challenging.


2:30 pm – 3:00 pm

Not Just a Work Management Tool – Kanban As a Critical Tool for Reducing Unhealthy Conflict and Improving Communications

By Karl Monney, USAA

Session Details

I have used Kanban for 25 years, both in manufacturing and IT. It was always an effective tool for visualizing work and facilitating the flow of value. A recent personal experience made it clear that Kanban’s greatest benefit can be its ability to reduce conflict and facilitate communication.

I will start with a brief personal introduction, including experience in logistics, manufacturing, business processes, and IT development
Personal experience using Kanban to organize the efforts of a team (my family) to deliver an Epic (a whole-house remodel):


    • Introduce the problem (conflict and poor communication)
    • Propose a solution (Kanban and Scrum roles/ceremonies)
    • Describe the implementation, execution, and effect of the solution Applicability to other disciplines, externalities, and unintended consequences

3:00 pm – 3:05 pm

Closing | Replay Info

By Derek Lane, Unlimited Agility

Session Details
We’ll wrap up the main sessions with a few last-minute notes, including details on how you can see replays of your favorite sessions or any sessions you missed.

3:15 pm – 4:15 pm

Speaker’s Roundtable

Facilitated By Derek Lane, Unlimited Agility

Session Details
The conference speakers will have a Q&A session to elaborate on various aspects of their respective topics.

Register Now!

What’s keeping you from registering for your FREE conference pass?